So you've been hacked? What do you?
You're now ready to get reconnected and preventing tokens from going to the hacker.
The only way to get reconnected via hardware right now is to connect new ones. Using your support tickets, the DIMO team will send you replacements.
We will only send you the new devices once you have deleted the vehicles from your compromised account.
- 1.Receive your new devices and return the compromised devices.
- 2.Add your vehicles and pair your new devices.
- Blacklist the wallet address that was in the compromised account
- Hold/Grant any tokens that might have been earned during the replacement period
- Recover any tokens that were taken from your wallet
- Recover your streak level of your vehicle