FAQ

Q: How do I see how many points I have?

A: To view points earned from your DIMO Data Miner preorder, use our Order Lookup page here. To view your points from your software connected vehicle, check the DIMO Mobile App. Remember not to count the points earned from DIMO Data Miner that are shown in the app and to refer to the Order Lookup page instead.

Q: What if my car has a software connection AND a DIMO Data Miner?

Q: What if I give my DIMO Data Miner to someone else? Or what if I bought my DIMO Data Miner using a different email than the one I use for my DIMO account?

A: The airdrop for purchasers of the DIMO Data Miner is tied to the device, not the person who bought it. The first user to pair a DIMO Data Miner to their account will claim the airdrop for that device.

Q: I saw somewhere that electric vehicles would earn more points. What happened to that?

A: Unfortunately this idea had to be scrapped for now due to technical limitations. DIMO should promote the development and growth of electric and low emission vehicles. Remember that the community can contribute to the platform and introduce new DIPs in the future that add some type of incentive for green mobility.

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